Like most major retailers, Amazon prefers that you use one of its automated customer support methods. Even if you call them directly, you'll speak with a bot before you hear from a real person.

Amazon will send automatic Prime refunds of up to $200 to eligible U.S. customers under a revised $2.5 billion FTC settlement ...

More Amazon Prime customers will soon be getting refunds from a settlement with the Federal Trade Commission, and they won't need to file a claim.

Amazon Prime settlement refunds are going out, and KCTV5 wants you to know how to spot a scam.

Latest stories about Amazon Prime on Business Insider ...

You can cancel your Amazon Prime membership anytime and receive a full or partial refund based on your benefits usage and remaining time. Here's how.